Customer Reviews
See What Our Customers are Saying
At Global Auto Service, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Global Auto Service to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Global Auto Service:

Great customer service , reasonable pricing and attention to detail …. Old school customer service ! My go to place now for any auto maintenance!
Craig

I know these guys and I was so excited when they opened their own shop! It's family run owned and operated. They have tons of experience and finally left the larger dealerships to start their own business with integrity and honesty. I brought my old Ranger in for a power steering issue and steering rack I had installed from a prior mechanic. They handled negotiations with the parts dealer to get me a new steering rack, remanufactured. However, that rack failed after a month! Todd(the owner) immediately got me in and handled the replacement warranty and covered the labor costs, only asked for help paying for the alignment. Super fair, really fast service and I can't recommend them enough.
Kaleb Griepp

Customer service was excellent and so was the pricing. If i could give extra stars i would.
Nicholas Miller

Todd and his team are wonderful. I went in for an oil change and to get my snow tires put on. Exceptionally friendly and knowledgeable. Great communication too! There was a little hiccup at the beginning but they made it right immediately. Would recommend them to anyone and will!
Brayden Dyer

Great service! Super respectful and my turn around time on my parts was same day and didn’t hurt the pocket book. Will be getting as much service as i can from them in the future.
Riding Rocky Mountain

Excellent service and they cleaned my head lights so they look new! I will be back for oil change and tires rotated as well as a new light as it is going out! They have a loaner car as well👏👏👏A plus servise
Sharon Gordon

These guys were awesome and Todd was so great and made sure to communicate with me the whole time he was working on my car! Highly recommended!
Aidan Gowen

Got us in quick. Very detailed and thorough. Focused on quality
David Cahoon

Todd was great! If you need a mechanic shop who cares and is looking out for you it’s right here. They diagnosed the faulty thermostat sensor and got it replaced as well as getting new headlights installed for me. Highly recommend Global Auto Service for any of your automotive needs.
Corey Dostal

I work nights and they were super accommodating, had my car done quickly, and communicated very well via email, and phone. They were super personable, even called me by name upon entering his business! Will definitely be going back here for my car needs!
Sarah Dutro

Fast, affordable and job well done! I highly recommend Todd and his team at Global Auto Service Missoula!!
Darren Bayer

My much-loved 2007 XJ8 (raised it from a kitten) went totally dead on me. Turned out the major problem was a short in the alternator, which destroyed it and wanted to start an engine fire. Work was done promptly, well, and with full disclosure at every step. Very impressed. First time customer, too.
Dan and Pat knox

Took my silverado in for front struts. Very competitive pricing, got it in quick and were great to talkto and deal with. Will use them again in the future, highly recommend!
Seth Patton

I had an awesome experience at Global Auto Service! Todd looked over a company vehicle and did an amazing job. You can tell he really knows his stuff he explained everything in detail and was super honest about what needed to be fixed and what could wait. Their prices are really fair and the customer service is even better. Everyone there is friendly, helpful, and treats you with respect. You can tell they actually care about their customers and take pride in their work. I’ll definitely be coming back to Global Auto Service for any future repairs. Big thanks to Todd and the team for the great work!
ethan stensrud

Great service very helpful and expedient
Tom Coates

Got to my issue right away, great communication, upfront and reasonable on pricing, and took care of my truck quickly. Would 100% return
Kevin Flynn

I had my alignment done. Super easy to work with!! I called and they were upfront about costs and picked my car up and dropped back off from my work! Super convenient and kind.
Breanna West

I had a fantastic experience with Global Auto Service! They handled my oil change quickly and professionally, all at a great price. Communication was clear from start to finish, and they provided a proper diagnosis without any upselling or confusion. The team was respectful, prompt, and easy to work with, exactly what you hope for in an auto shop. Highly recommend!
Scott Blakney

Fast service and fair pricing. They went above and beyond.
Michael Voss

Great service, knowledgeable, pricing was amazing. Highly recommended!
Robert Kendall

Todd is great- professional, knowledgeable and quick to get you in. We are happy to have been recommended to him & will be using him exclusively moving forward. Thank you Global Auto!
Kathryn Santorineos

Super friendly and efficient, notified me of problems I had been trying to fix for a while and I am definitely going to set another appointment very soon for some other things they noticed.
Damian Sullivan

Great friendly people! Honest service. Reliable and lowest price in town.
David Pratter

Todd diagnosed and fixed our issue within hours and had us back on the road. When we encountered another issue he gave us good sound advice. We would recommend his shop to anyone!
Jody McElravy

Great service! Great people! Will be bringing my vehicles to them moving forward.
Matthew Barsanti

NEW BEST SHOP IN TOWN!! ITS SO GREAT TO HAVE AN OLD SCHOOL SHOP BACK THATS FOCUSED ON CUSTOMER SERVICE AND NOT JUST MEETING A QUOTA.
Seven Pines

Stopped in with no appointment. They were so accommodating and able to help me. Best price in town. Got me back on the road. Super friendly and even let me use a loaner car.
Mitch Lewis

I can’t say enough good things! He genuinely cares about both the vehicle and the person driving it. He explains things clearly, doesn’t push unnecessary work, and his prices are truly fair. The quality of his work and the peace of mind he gives are unmatched. I always know my car is in good handshighly recommend!
Maddie Flamm

It’s been awfully difficult to find a shop here in Missoula that genuinely cares about the customer and not getting every last dollar that they can from you. It was nothing short of a God-send to stumble on Global Auto, I was instantly impressed with their customer service and incredibly fair pricing which seemed unreal from any other shops in the area. Definitely recommend if you’re tired of the same old story from mechanics overcharging you for a mediocre result!
Andrew Kuhlmann

Holy buckets! Absolutely phenomenal I’m not sure why you would go anywhere else. If you’re on the fence about coming and reading this.. please, please just go do it for me. you will not be disappointed.
Gabe Mobley

I have dealt with a lot of shops here in Missoula as well as Kalispell and as far east as Bozeman. This is by far one of the best shops in western Montana. Todd is clearly focused on customer service and integrity. He went out of his way to take care of us and charged much less than I was expecting based on dealing with other shops in the area. The customer service aspect and attention to detail is going to continue to make this the best shop in Missoula. This is now the only shop we'll use.
John Vance

I recently had my vehicle serviced at Global Auto Service. Easily the best experience I’ve had with any mechanic shop. Not only did they fit me in quickly, but they were very transparent about the costs up front & were very helpful & honest. If you’re looking for friendly service, clear communication, prompt service & great prices - you can’t beat Global Auto Service!
Kylie Stafford

Todd and the folks at Global are incredible beyond words! Without exception, whenever I have an issue, whether major mechanical or something as slight as a slow tire leak, they are available at the drop of a hat. What’s remarkable is that it’s not without notice that they are also absolutely inundated with work and yet always seem to have time to help. Never have I showed up where I wasn’t greeted with a smile, a handshake, and an eagerness to resolve my issues. Further, the reasonability in their pricing is without compare. Never once have I walked away, feeling as though the money spent was in excess of what was appropriate. Most of the time, I depart feeling like I just won the lottery. I can’t emphasize enough the value of the product and the quality nature of the experience inherent in my dealings with Global Auto Service!
Nathaniel Blaine

I reached out to Todd at Global Auto Service about getting some work done on my truck. He had me in the next day, treated me with care, and got my truck done in a timely fashion. This is now my preferred spot for any vehicle work. Thanks Todd!
Max Gardiner

I have had global auto service work on our fleet of vehicles, from major repairs, to maintenance and even detailing! They don’t disappoint either! Everything gets done WITHOUT a hassle and it’s always a “yes, we will get it done”. Not only do they get it done, promptly, properly; they even stick to their original quoted prices! All around 5 stars for this shop and the work performed from them!
Ryan Gilberts

Hard to find a better mechanic and man than Todd! Always doing what he can do give you a positive experience, even if it costs him. Professional, timely, and great to work with. Thanks Toddfather!
Levi Janacaro

Wow! The dealership had my vehicle for 3 1/2 weeks and kept lying to me. Global auto service told me the truth, gave me reasonably priced estimates, and got me back into my vehicle after only two days. They offered me a loaner car while mine was in the shop as well. My company also has a fleet of 35 vehicles and he was able to re-key a vehicle and do drivetrain troubleshooting and repairs quickly. Super quick. Extremely kind. Todd is a fantastic dude and I trust him with all of my vehicles.
Karl Moritz

Quick to get my vehicle in, quick to complete the services, and incredibly reasonably priced. Highly recommend!
Christa Stanchuk
Quick to get my vehicle in, quick to complete the services, and incredibly reasonably priced. Highly recommend!
Christa S
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What Our Customers Are Saying
Great customer service , reasonable pricing and attention to detail …. Old school customer service ! My go to place now for any auto maintenance!
I know these guys and I was so excited when they opened their own shop! It's family run owned and operated. They have tons of experience and finally left the larger dealerships to start their own business with integrity and honesty. I brought my old Ranger in for a power steering issue and steering rack I had installed from a prior mechanic. They handled negotiations with the parts dealer to get me a new steering rack, remanufactured. However, that rack failed after a month! Todd(the owner) immediately got me in and handled the replacement warranty and covered the labor costs, only asked for help paying for the alignment. Super fair, really fast service and I can't recommend them enough.
Customer service was excellent and so was the pricing. If i could give extra stars i would.
Todd and his team are wonderful. I went in for an oil change and to get my snow tires put on. Exceptionally friendly and knowledgeable. Great communication too! There was a little hiccup at the beginning but they made it right immediately. Would recommend them to anyone and will!


